MSPNetworks Blog

There are countless issues that could arise when it comes to managing and maintaining your technology, but the people who are in charge of the process should not be one of them. If you don’t have a dedicated IT team to take care of your business technology, you might not be properly maintaining your technology. Thankfully, there are ways to get around limited resources, and it might not be what you think.

Who Manages Your Technology?

As is often the case with businesses with limited resources, more employees wind up doing more tasks than they should be. Sometimes businesses expect their employees to have a baseline understanding of technology, but it is not necessarily the case. In fact, assuming this can be dangerous, and untrained employees should absolutely not be maintaining your technology solutions. Under the wrong circumstances, an untrained employee could cause irreparable harm to your infrastructure.

Plus, consider the fact that poorly functioning technology can get in the way of employees doing their jobs properly, reducing productivity and impacting your bottom line. Employees who don’t know any better will simply let the dysfunctional technology be, which is why it’s better to have professionals handle the maintenance on a regular basis.

One of the biggest hold-ups for businesses without internal IT resources is that they don’t have the budget to hire full-time technicians to take care of all their technology challenges. They might choose to address problems as they occur rather than before they occur, and this could impact operations in a negative way.

The conundrum is that companies need regular IT maintenance, but they can’t afford or access it. So what’s the solution? It’s actually pretty simple: managed IT services.

The Good News

Whether you have an in-house IT team or not, all businesses can gain access to the IT support they need to be successful in the business world, and it’s all thanks to outsourcing. Most maintenance and management of technology systems can be performed without the need for an on-site visit, so it doesn’t matter what your geographical location is. Plus, considering how affordable it is compared to adding more salaries to your budget, you’ll find that it saves you time and money.

MSPNetworks wants to be your go-to IT resource for all of your technology needs. To learn more about what we can do for your business, reach out to us at (516) 403-9001.

You’ve no doubt noticed that innovation is motoring ahead and a lot of businesses are now implementing technology to help build efficient, reliable processes to improve business operations and customer satisfaction. Unfortunately, many companies hang on to outdated methods for evaluating and implementing technology and it results in substantial lost value. Today, we will go through a few ways you can get the value your business needs from its technology decisions. 

Get a Tighter Grip on Your Tools

One of the biggest challenges for the constantly evolving company is getting the software in place that will allow you to maximize your staff’s talent and get the biggest bang for your buck. Unfortunately, software is difficult to manage. If you consider that you need dozens of pieces of software to run your business, you may find that, over time, you tend to waste money on it. If yours is like other companies—where major software decisions take some time—you’ll find it more valuable to focus on results. ‘

Think about it, you spend all this time and effort on creating an environment where your staff can be productive, only to waste capital on redundant programs and unused cloud accounts? That makes no sense. Most business’ employees have a pretty good idea of what they need to do their jobs successfully. Listen to them on this issue.

Additionally, the leaner your software deployments are, the more value you are going to see from them. This means eliminating redundancy: where you don’t pay for apps that do the same thing. You control your cloud costs. You don’t inundate your staff with app fatigue. By keeping it simple, while also getting your team the tools they need to be more productive, you can keep value high in your software investments. 

Scale Implementation

Too many businesses have people who decide they want to do something and just jump into it with both feet. That is the quickest way to throw dollars down the drain. You need to take your new technology implementations step-by-step. You need to first understand how the proposed investments are going to alter your business, good or bad. The best way to do this is to stay agile and to do that, you need to avoid bogging down your operational staff with beta tests of new software. You need to strategically seek out the people that can help you ease these solutions into the operational hum-drum of your business. 

Some new software is going to take some time to catch on, and the more prepared you are to implement end-to-end processes the more efficient your business is going to be when it is time to deploy new solutions. If you want to get the most value out of your new technology investments, you will want to consider how it will affect your business now and in the future. The best investments will give you a nice ROI fairly quickly if you roll them out when they are ready, not when you want them to be.

Always Have a Contingency

When making big technology investments, you need to rely heavily on your IT people, whether they are in-house technicians, or a managed IT service provider like MSPNetworks. Any IT professional worth his/her salt will demand that everything has a fallback plan. Implementations don’t always go smoothly, but with an agile approach, the deployment times can be faster and more conducive to bringing in substantial value. 

Having backup and recovery systems in place, as well as options that IT professionals can take to circumvent large delays in deployment can make all the difference when it comes to getting value out of your IT implementation. The more prepared you are when implementing innovative new technologies, the better your end result will be.

Deploying new technologies and building a more profitable business don’t have to be mutually exclusive strategies. Contact the IT professionals at MSPNetworks to get help getting your business’ IT where you need it to be. 

Remote work has been growing for years, but as it becomes more commonplace it becomes more difficult for business owners and managers to ascertain how engaged a remote employee is. This week, we thought we’d discuss a couple of ways that you can keep your remote employees engaged and productive. 

Engagement is More Than Production

The first thing you have to understand about remote employees is that most of them do better work faster from the comfort of their own homes than they do from an office. It’s just the fact that people take less time to do something productive when they don’t have to factor in all the other variables that come into play when they leave their house. 

Another thing that you have to understand is that a remote worker has much more to distract them from work than workers that work in an office. Which is why it may seem like they are a little less productive, even if they are meeting their key performance indicators (KPIs) and meeting their deadlines. 

This all translates to a very confusing situation. Let’s take a look at three tips that can help you keep your remote workers engaged.:

You Still Need Culture

Your company culture is more than the free coffee and donuts (or beer) you provide, it is the way that your business treats its employees. When building a team of remote workers this can be kind of pushed aside for more practical decision making, but it is still extremely important to keep your team as engaged as you want them to be. Shared goals and interests connect people and encourage better work and communication.

One tip that can help you keep building your company culture is to have some fun on your collaboration tool or instant messaging platform. If you set up a “just for fun” channel where your team can communicate, share stories, memes, jokes and more, you will see more engagement out of the team members that need that sort of thing while they work remotely. Another tip could be to set up optional meet-ups such as a happy hour or a virtual meeting at the end of the week so people can interact with team members they may not come into contact with in the execution of their work. The more “normal” you can make working from home, the more productive and comfortable your team will be. 

Get the Right Tools

Remote workers depend on the software you provide them, so it stands to reason that the most engaged remote workers will have access to software that makes this a priority. There are a wide range of different technologies available today that can create close working conditions for remote workers. Whether it's collaboration software, video conferencing, or simply just a well-tested instant messaging platform, your remote teams will be better off if they have access to tools that make collaboration easier and communication less of a chore. 

Provide Emotional Feedback and Support

One often overlooked part of working from home are the pressures that come from the home. Some people can handle them a lot better than others. Proper organization communication is the most effective way to keep remote employees engaged, while also helping managers have a substantial effect on their motivation and productivity. No matter where you work from, you want to know that the company you work for sees you as an individual and not just a number on the end of a VoIP channel.

You’ll want to maintain regular communication with your remote employees, provide timely and constructive feedback, give them goals to achieve and establish a level of trust that makes them want to be engaged and productive. 

Having remote employees may not always be easy, but the more it becomes commonplace, the more managers need to understand that it’s not the same as working from an office. If you would like to talk to one of our consultants about getting the technology your remote team needs to help build engagement and be as productive as they can, give MSPNetworks a call today at (516) 403-9001. 

For years, we’ve heard about how machines are coming for our jobs. We may even know some people who have been replaced by machines of some sort. This has given workers an overarching fear that once the machines are smart and capable enough to do what they do, that they will be out on their cans with few real options. This is mostly a fallacy. Today, we will explore the notion that machines are out for our jobs and how they may actually work to make our jobs better. 

The Correlation Between Automation and Downsizing

There is no secret that in order to run a business effectively you have to spend less than you take in. It seems like pretty simple math, but unless you’ve worked in management, you’d be surprised how little shifts in business make this possible sometimes. One regrettable way a company cuts their costs is to let their workers go. After all, payroll is still one of (if not the) largest expenses many businesses have. With new technologies being introduced that make it possible to replace the work of certain employees, it can cause some consternation and fear among the workforce. 

Some workers are going to lose their jobs due to automation, that much is true. Some people--mostly those who had jobs that computer-based machines can do much faster and much better--will be casualties of their business’ shift in strategy. A good manager will find the resource that does the job that’s needed more effectively, and in today’s business environment, many times these are AI-driven smart technologies. That’s not to say that smart technologies don’t offer other opportunities for some workers, however. 

Let’s take a brief look at one industry that is primed to be overtaken by automation: truck drivers. Today, several manufacturers are creating technologies designed to ship goods from one place to another using autonomous vehicles. This has been in the works for a while now, and it looks as if the technology is going to be a major disruptor in that industry. For decades, truckers were protected by unions, but as the unions started to lose their power, many became independent contractors. This leaves them no hope if the businesses they currently drive truck for start purchasing and using automated vehicles to move goods.

Furthermore, the aging truck driver may not have the skills necessary to compete for a similarly-paying job. The fear is that as technology becomes a disruptor in industries like this that the people that are cast out won’t have the resources to educate themselves for a new job; leaving those people to work lower-wage jobs, or worse yet, become dependent on the government. The business, which always wants to do more with less, can, but workers that are cast aside by this newfound efficiency become a cautionary tale. This is not ideal for anyone. 

Strange, But True

This us vs. them story is the way of business. Competition is said to make the market economy possible. What isn’t often mentioned is that automated systems don’t have to replace workers. They will to some degree, of course, but the lion’s share of workers can thrive with the use of automated systems; especially the ones that learn as they go. Why is this narrative not observed more? It’s simple, the story of a person whose job responsibilities change with the deployment of AI isn’t as interesting as a story about swaths of workers that are displaced by corporate greed. 

The truth is that many businesses will be using automation to make their employees’ work experiences better. There are a lot of procedural tasks that need to be completed, there are emails to be written and sent out, there are reports to be run. This is true whether you are a Fortune 500 company or a mom-and-pop pizzeria. The truth is that as it stands today there are a minimal amount of tasks that can (or should) be completed by smart tech. Automation can actually have an extremely positive impact on people’s ability to do work. It can allow businesses to cut costs while also providing a pathway to get their workers to focus completely on revenue-growing tasks. So the dichotomy between automation and the modern workforce doesn’t necessarily have to be disruptive, it can also be good for both the business and the worker. 

For the company that is making the choice about increasing the prevalence of automation over the next few years, their workforce will be at the forefront of this shift, not left behind like many have projected. Let’s go back to the automated trucks. Every automated truck so far has required there be a passenger (driver) in the truck at all times to ensure things go smoothly. These shipping professionals may not be driving the truck as they did in the past, but they are still employed and with the benefits that automation brings to the industry, they will still be paid in line with what they were making when they were the operator of the vehicle. Companies will save money on logistics, fuel costs, and more, but as of this writing there aren’t many plans to cut out these professionals, just alter the job a bit. 

What are your thoughts about automation and smart technology’s effect on the modern worker? Do you think that these smart systems will eventually replace the skilled labor fields, or do you think that people and machines can work in concert to provide better work environments and stabilize rising costs? Leave your thoughts about this issue in the comments section below. 

Running a business can be stressful, and if you can’t find time to juggle the countless variables that are at play every day of the week, you’ll quickly find yourself falling behind what needs to be done. Technology is one such area where falling behind is easy, especially when it comes to purchasing and implementing new tools. Unfortunately, your IT budget is not limitless, so how can you make the most of it? Let’s take a look.

Identify Inefficiencies

When you need to make your investments count, it can often be difficult to make large purchases without a little bit of reticence. You should first determine where your business could benefit from technology spending, then make implementing these solutions a priority. If you can address inefficiencies in your operations, you’ll be more likely to gain more from your technology and, thus, make the investment worthwhile.

For example, if you have ten employees and two of them have two displays, then these two employees are likely getting more work done than the rest of your employees. If you can invest in eight more monitors, then you can exponentially increase productivity for the entire crew, making the investment an excellent way to reduce inefficiencies. There are tons of other ways your business can use this principle to make the most of its technology budget—you just have to think a little outside the box and examine the baseline operations of your infrastructure.

Invest in Training

You can invest in technology, but you can also invest in something which is less likely to break down and require replacing eventually: training. If you purchase new technology or equipment, your employees will need to know how to use it. By ensuring that your employees are properly trained, they’ll be more likely to yield a return on investment for your new technology solutions.

What it really boils down to is that the better your employees are at doing their jobs, the more money they will save you in the long run. By training your employees, you are giving them access to knowledge and tools that will aid them while going about their duties. In fact, according to a study conducted by the Association of Talent Development, companies that invest in comprehensive training programs see 218 percent higher income than those that don’t.

Furthermore, today’s threat landscape is so advanced that your employees will need all the help they can get to avoid falling prey to a hacker or other advanced cyber threat. If you invest in security training now, you can save money by preventing security breaches in the future. Plus, it will help you maintain customer relations; nobody wants to work with a business that doesn’t take security seriously, after all.

Outsource

Outsourcing can be an effective way to take advantage of goods or services you wouldn’t otherwise have access to. It effectively gives you access to more for less, and it helps to control costs in the budgeting process. In particular, outsourcing technology services can be an effective way to keep your IT in proper working order. Through managed services like those provided by MSPNetworks, you can utilize all kinds of technology solutions that you might otherwise have difficulty implementing with limited resources at your disposal.

One common way that businesses outsource is with their cloud platform, but the cat isn’t out of the bag yet in regards to how much ROI you actually get from implementing it. Still, the fact that outsourcing gives you access to solutions you wouldn’t otherwise be able to manage is more than enough reason to consider it. Outsourcing your cloud, for example, gives you the ability to scale your services per user or per GB used, so you can still leverage the services according to your operational needs.

If you partner with a company like us, you can take advantage of several services designed to help your business thrive and gain value from technology. Here are some examples:

• Comprehensive backup and disaster recovery
• Remote monitoring and proactive management of all IT
• Best in New York technology procurement
• Dynamic cybersecurity tools
• Patch and licensing management
• Vendor management

And more. 

Even without a huge IT budget, your business can be successful and innovative. To learn more about how you can accomplish this, reach out to us at (516) 403-9001.

There is a microprocessor shortage influencing all kinds of businesses around the globe, and it’s only going to get worse following the Russian invasion of Ukraine. Ukraine produces somewhere between 45 and 54 percent of the world’s semiconductor-grade neon, something which is absolutely crucial to the creation of microchips. The invasion has put a halt to neon-refinement companies Ingas and Cryoin, and as you can imagine, this puts a massive strain on an already struggling supply chain.

This suspension of production has led to even greater uncertainty over the worldwide production of microchips, something which is a huge problem. Smartphones and other devices are in high demand, especially thanks to the supply chain issues caused by the COVID-19 pandemic. The past 18 months have seen major increases in both demand and prices for products such as computers, smartphones, cars, and more, all thanks to the decrease in availability of microprocessors. With two of the largest neon manufacturers out of operation, these problems are only going to get worse.

Fortunately, however, these major chip manufacturers keep a stockpile of neon, but it’s likely that this stockpile will be depleted as the Russian-Ukrainian conflict drags on. As such, it’s possible to see shortages in new microchip-run devices and products, and that’s not to mention the increase in price that the demand will cause. In an ironic twist, the Ukrainian neon market is a byproduct of Russian steel manufacturing, so it’s unlikely that the situation will be resolved before this conflict comes to an end.

Russian violence has affected the neon market in the past, like in 2014, when Russia annexed the Crimean peninsula, a region which was part of Ukraine. This situation resulted in neon prices skyrocketing by 600 percent, and you can bet that consumers ate the costs that this increase produced.

While some large chip manufacturers have been able to make arrangements with distributors to acquire the necessary materials to continue production, smaller manufacturers will struggle to maintain operations if the conflict doesn’t come to an end. It’s possible that this neon shortage could have a significant global impact. Industries and governments could initiate their own neon production, but this production could take anywhere between 18-to-24 months to actually get off the ground, and that’s not even mentioning the massive price tag associated with it. Many are hoping that this conflict is a temporary one so they don’t have to resort to this.

This conflict and the resulting shortage has forced us to reexamine the way we procure technology, but rest assured that we will always work to help your business get the technology it needs to push ever-onward. To learn more about how we can help your business make the most out of its current and future technology acquisitions, reach out to us at (516) 403-9001.

It might be an understatement to suggest that things don’t always go smoothly in business. The truth is that when one problem is solved, another is often created. This is why we lean on our technology. These “solutions” are intended to fix many of the speedbumps, but that doesn’t mean that choosing, deploying, and supporting these systems don’t come with some problems as well. Today, we look at three reasons an IT project could fail. 

Failure to Align to Business Needs

Incorporating technology to make things more efficient is typically the goal, but in many instances, management and technology deployment aren’t working in concert. This can lead to IT projects that fail because of friction that is caused when there isn’t any unity in the direction things are going. In order for IT projects to work as designed, there needs to be some cohesion between planning and practice. 

A good strategy to avoid situations like this is to set ground rules about when a major IT project can start. Not only should any project have full clearance from decision-makers, but it should also include regular status updates to keep everyone abreast of any changes or delays that may happen. Typically, new IT deployment will result in some downtime, so having the blessing of everyone that could be affected is a good plan. 

Runaway Costs

Not every project is going to run smoothly. One could say that most projects deal with some inefficiencies and even redundancies that increase costs. Most major IT projects require substantial investment and if there is a lack of commitment it can cause projects to fall flat. Of course, many IT investments are earmarked when a budget is set and therefore can be subject to alteration due to other financial factors affecting the business. 

To avoid having the IT project tablecloth ripped out from under your china, you should be pragmatic about your IT investments. This means once you’ve decided to invest in something, complete it since most IT investments will end up providing quicker returns. Go full steam ahead or don’t go at all. 

Communication Issues

When we cite “communication problems,” we aren’t talking about problems with your data plans or email server, we are talking about keeping lines of communication open between all the people that have a stake in the project being a success. That means everyone: production workers, administrators, and everyone in between. Obviously, most projects are handled by the project manager and it is his/her responsibility to disseminate information as required. 

Today, there are some pretty impressive and easy-to-implement tools that will allow project managers the ability to quickly send correspondence to various people, create chats with teams of people involved in the project, quickly start video meetings, and more. The better equipped your project manager is to be an effective communicator, the more smooth a project will likely go.

Poor Project Management

That brings us to the last point, but it may be the most crucial. A solid project manager will do things that will make for successful IT projects. A good PM will manage the expectations of stakeholders, demands of the staff, and make it look easy. It’s not, but for some people being in the middle of a major project is exactly what they were built for. The good PM will not only understand the needs of the project team, the underlying problems that the project is trying to address, but also do it in a way where people who need information won’t have to go and search for it. A good project manager is a great delegator, a great prioritizer, and a great communicator. 

At MSPNetworks, we have plenty of experience running point on New York businesses’ IT projects and would love the opportunity to talk to you about your next IT project. For more information about anything IT support-related, give us a call today at (516) 403-9001.

Discarded electronics, including the hardware that so many businesses cycle through, are a big problem—and not one that we can ignore for a variety of reasons. Let’s explore the issues surrounding e-waste, as well as what can be done to reduce it.

First, let’s explore why e-waste is as big a problem as it is.

What is E-Waste?

“E-waste” is a blanket term that covers all electronics that have reached the end of their utilization and have thereby been discarded. Due to the materials that electronics are made of, these devices can lead to some serious issues down the line.

We really do mean all electronics, as well. With so much modern technology now relying on computing components in some way, shape, or form, you’d be hard-pressed to find something that didn’t qualify as e-waste. Naturally, computers and their peripherals qualify, but so do the majority of appliances, office equipment, and other gadgets nowadays. This is especially the case now that practically every gadget has some “smart” functionality built into it.

However, it is important to remember that a device does not have to be “smart” to be classified as e-waste. All electronics quality—which, in context, helps put the scope of the problem in clearer view.

According to the United Nations Institute for Training and Research, 2019 saw 53.6 metric tons of e-waste generated. This marked an increase of 21 percent in a period of five years, with only 17.4 percent of this e-waste being recycled. The report that UNITAR released also shared other disturbing tidbits, like the fact that (conservatively) $57 billion worth of valuable materials like gold and silver were just dumped and/or burned.

E-waste is a serious issue. Not only is it wasteful, it is also highly damaging to the environment, as many of the materials involved either take centuries to properly break down, or are actively toxic. In some cases, both statements apply.

In no uncertain terms, this is not good.

People are Trying to Draw Attention to the Problem of E-Waste…

…and some of their ideas are pretty darn creative.

For instance, when the G7 Summit was going on at the Carbis Bay Hotel in Cornwall, it was done so under the watchful gaze of “Mount Recyclemore”---a sculpture created by sculptor Joe Rush as a message to the assembled leaders to keep the damage of unrecycled electronics in mind.

Mount Recyclemore depicted an alternative vision of Mount Rushmore, with the faces replaced with those of US President Joe Biden, Canadian Prime Minister Justin Trudeau, UK Prime Minister Boris Johnson, Japan's former Prime Minister Yoshihide Suga, French President Emmanuel Macron, Italy's Prime Minister Mario Draghi, and Germany's former Chancellor Angela Merkel.

All of whom were, at the time, attending the G7 Summit.

Constructed out of 20,000 pieces of e-waste in total, the seven figureheads each measure about 10 feet tall. Rush explained to the BBC that the idea behind the sculpture was to communicate to these leaders that e-waste was a problem they all needed to address, and that the message was for them to talk to one another about solving it.

The striking sculpture has since been moved to the Eden Project, a charity meant to educate people about environmental impacts and the different ways that they can be reduced.

Why Recycling Matters

There are a lot of benefits to your business choosing to recycle its old electronics, including:

• Reducing landfill space and protecting the environment, as the more that is recycled, the less that winds up in a landfill to have the dangerous materials inside seep into the ecosystem.
• Theoretically, it helps control pricing, because recycling old materials means that less needs to be produced from raw materials.
• Protects your data (although you should always remove your data before recycling your electronics) as proper channels are required to ensure that data is properly removed.

If you’re looking to dispose of your old technology—and if you’re looking for new equipment to replace it—turn to MSPNetworks. We’ll help you through the processes involved. Give us a call at (516) 403-9001 to get started.

The software you choose to use for your business largely defines the capabilities of it. When it comes to communications there are some very standard options that you probably already have and then there are some more innovative options that can have significant benefits for your staff. Let’s take a look at some of the standard communications options a business might use and how they can use technology to crank it up a bit.

Standard Communications Tools

Most businesses today give their employees multiple options on how to communicate with other members of the staff, prospects, and customers. Some are typical of every business, while others are a little more advanced and come with larger price tags. Some of the most utilized communications tools for business include:

• Email
• Telephone
• Instant messaging
• Documents

For most businesses, communications is split into two categories: Written and Verbal. Most businesses should have systems in place to cover both types of communication. As for written tools the most utilized, by far, is email. It presents you with an accepted and respected way to communicate with almost anyone that you would need to contact. 

Email

Today’s hosted email solutions tend to have a litany of great and useful features that can not only provide a construct to clearly get your message across, but also manage incoming and outgoing messages. Most modern business email platforms include the following features:

• Daily backup of emails
• Virus protection
• Encryption
• Spam filtering
• Synchronization
• Push mail
• Archival

These options typically provide users with everything they need to do business using email. Not only do modern email platforms have features to make the process of sending and managing email easier, many of them have started to integrate a fair amount of security features. A business’ email system is extremely important and a well-maintained and managed email system can go a long way toward giving an organization a great business tool.

Instant Messaging

Instant messaging is one of the more utilized written communications tools. Not every instant messaging application is created equal, that’s to be sure, but for the most part the convenience and speed of instant messaging can be a major benefit for any business looking to outfit themselves with one. Some hosted email platforms will come equipped with one, while other stand-alone IM platforms are also available. Recently, there has been a big shift in the development of collaboration tools that feature instant messaging as part of a larger platform designed to keep your people on the same page. 

Documentation

One often overlooked communication tool your business may have is the ability to provide employees and customers with written resources like pamphlets, white papers, and other documents. Most businesses today want their staff and customers to be as educated as possible and creating a repository of useful information, whether they are in the form of pamphlets, FAQs, or some other useful documents can save time and be very valuable. 

Telephone System

Probably the most important communications platform your company has is its telephone system. The traditional telephone system that you would get through a dedicated telephone provider has some functionality, but if you really want to make strides with your business’ communications platform, consider switching to a VoIP system. VoIP can be hosted onsite or in the cloud and can provide a lot of powerful features that the traditional telephone system simply cannot. 

One of the features you can buy through any VoIP provider is seamless video conferencing. For remote teams, or even extremely busy teams, a powerful video conferencing solution will give you access to a tool that will allow you to spin up meetings in seconds and provide you with integrated options in line with standalone video conferencing tools. This will help you save money and standardize the entire calling experience. Some other VoIP features you can take advantage of include:

• Automated attendant with advanced call management
• Caller ID
• Call queuing 
• Call following
• SMS and MMS integration
• Mobile device integration
• Analytics 

…And many more.

If your business needs help going over your communications options or if you simply need help getting the platforms you already have to function as you need them to, give the technicians at MSPNetworks a call today at (516) 403-9001. 

Last week we took a look at three of the most impressive phones on the market. Those phones all cost a pretty penny. Not that you will get a new smartphone for a song, but it’s just not feasible for most people to drop over a thousand bucks on a new smartphone. Most cellular carriers make it palatable by allowing people to finance the phones as a part of their monthly cellular service, but if you are looking for a strong device that comes in under $500, here are three good options.

Google Pixel 5a 5G

Google has re-established themselves as a player in the flagship smartphone space with their new Google Pixel 6-model phones with a new silicon offering, Tensor. Before they released that phone, however, they decided to release what is seemingly a copy of their last smartphone, the Pixel 4a, to act as their mid-range offering. The Pixel 5a, then, is that device. 

Built on an aluminum frame with a brushed aluminum back and Gorilla Glass 6 front, the Pixel 5a features a 6.34-inch 1,080 x 2,400 pixel OLED display. Instead of Google’s new Tensor chip, the 5a runs on a Qualcomm Snapdragon 765G with 6GB of RAM and 128 GB of onboard storage. These specs are almost identical to the Pixel 4a’s, but for a mid-range smartphone it has enough speed and capability to do about anything you need it to.

The camera setup is still extremely impressive—as it has been on every Pixel smartphone to date. The marriage of Google’s stock Android OS (now to Android 12) and the Pixel 5a’s 12.2 MP wide-angle lens and 16MP ultrawide angle lens takes some of the best pictures you can get on a mid-tier smartphone. The front-facing lens is a 8 MP wide-angle offering.

The biggest improvement Google has made over the Pixel 4a is in the battery. This time around the Pixel 5a, has a 4,680 mAh battery that features a 122 hour endurance rating and 18W fast charging. It also features a rear-mounted fingerprint sensor and IP67 dust and water resistance. Available in only one color (mostly black) the Pixel 5a is available for $449 from the Google store. 

Google Pixel 5a
Body:  Aluminum frame, aluminum back, Gorilla Glass 3 front. 
Display: 6.34-inch OLED, 1,080 x 2,400 (~415 ppi)
OS: Android 11, Upgradable to Android 12
Chipset: Qualcomm Snapdragon 765G
Memory: 6 GB RAM, 128 GB Storage
Expandable Memory: No
Cameras: Rear - 12.2 MP 27mm; 16 MP 119º; Front - 8 MP 24mm
Sounds: Stereo sound
Battery (battery endurance rating): 4,680 mAh (122 hours)
Security: Rear-mounted fingerprint sensor
Miscellaneous: IP67 dust and water resistant
Other versions: n/a

Samsung Galaxy A71 5G

When breaking down Samsung’s A-series devices, it can get pretty confusing. For example, Samsung offers the Galaxy A72, which would rationally be an upgrade over last year’s A71, right? The thing is, that there is no 5G capability in the new A72. The only new mid-range model Samsung gave 5G capability this year was the A52s 5G, which in its own right is a great mid-range phone, but if all is equal the A71 5G brings the most value to the table at the current time. This is because they are very similar phones and the Galaxy A71 5G can be had for about a hundred bucks less.

The A71 5G is built on an aluminum frame with a plastic back and Gorilla Glass 3 on the front. Its 6.7-inch Super AMOLED Plus display features a 1,080 x 2,400 resolution. The device runs on an Exynos 980 chipset and features 6 or 8 GB of RAM, depending on the model you choose. Both options come with 126 GB of onboard storage and a microSDXC slot for expandable storage. Out of the box it runs on Samsung’s One UI 3.0 operating system which is on top of Android 10, but upgrades to both have it running Android 11 and One UI 3.2.

One place where the A71 5G shows its value is in the camera. There are four rear-facing lenses: a 64 MP wide-angle lens, a 12 MP ultrawide lens, a 5 MP macro and a 5MP depth sensor. The front-facing camera is a 32 MP wide-angle lens. 

The Galaxy A71 5G is obviously 5G capable and comes with a better-than-average 4500 mAh battery and 25W fast charging. For security, the device has an optical in-display fingerprint sensor. Available in Prism Cube Black, Prism Cube Silver, and Prism Cube Blue, the Samsung Galaxy A71 5G can be found online for about $250-to-$350. 

Samsung Galaxy A71 5G
Body: Aluminum frame, plastic back, Gorilla Glass 3 front
Display: 6.7-inch Super AMOLED Plus, 1,050 x 2,400 (~393 ppi)
OS: Android 10, upgradeable to Android 11; One UI 3.0
Chipset: Exynos 980
Memory: 6-to-8 GB RAM; 128 GB onboard storage
Expandable Memory: microSDXC
Cameras: Rear - 64 MP 26mm; 12 MP 123º; 5 MP macro; 5 MP depth; Front - 32 MP 26mm 
Sounds: Stereo sound
Battery (battery endurance rating): 4,500 mAh (98  hours)
Security: In-display fingerprint sensor
Miscellaneous: 25W fast charging
Other versions: Samsung Galaxy A71; Samsung Galaxy A72 (2021)

Motorola Moto G Power

Motorola has long made solid Android devices and the 2022 version of the Motorola Moto G Power is no exception. Built on a hard plastic frame with a plastic back and glass front, the Moto G Power doesn’t have the build quality of the other two devices on this list, but what it lacks in that arena it makes up for in value. 

The Moto G Power features a 6.6-inch IPS LCD, 90 hertz display with 720 x 1,600 resolution. It runs Android 11 on a Qualcomm Snapdragon 662 chipset. It features 4 GB of RAM and either 64 GB or 128 GB of onboard storage. If these specs seem low, consider that for the price (around $200), you won’t get a better internal configuration for the money. 

The camera setup of the Moto G Power is simple but powerful with a 48 MP wide-angle camera and two 2 MP sensors for depth and macro resolution. The front-facing camera is an 8 MP wide-angle lens. 

The big value here is the battery. With a 5,000 mAh battery and 10W fast charging, the Moto G Power stands up to its name, giving users over 130 hours of endurance for under $200. It has a side-mounted fingerprint sensor for security and a water-repellent coating. Available in Flash Gray and Polar Silver, the Motorola G Power is an inexpensive phone that checks most of the boxes users are looking for. 

Motorola G Power
Body: Plastic frame, plastic back, glass front
Display: 6.6-inch IPS LCD; 720 x 1,600 (~270 ppi)
OS: Android 11
Chipset: Qualcomm Snapdragon 662
Memory: 4 GB RAM; 64-to-126 GB onboard storage
Expandable Memory: microSDXC
Cameras: Rear - 48 MP wide; 2 MP depth; 2MP macro; Front - 8 MP wide
Sounds: Stereo sound
Battery (battery endurance rating): 5,000 mAh (~130 hours)
Security: Side-mounted fingerprint sensor
Miscellaneous: Water-repellent coating
Other versions: n/a

Other Considerations

When looking to get value from your next phone purchase, we’d be remiss not to mention that if you purchase an old flagship, you may get more value than purchasing a new phone outright. Sure, you may pay upwards of $500 for a flagship phone that is a year old, but it is literally half the price of purchasing a new one. 

You can also get a lot of value by buying this year’s flagship model that isn’t the top notch option. For example Apple’s iPhone 13 is much cheaper than the iPhone 13 Pro Max and the Google Pixel 6 with their new Tensor chip is a venerable steal at only $599. Either way, finding value in your phone is not all that difficult if you don’t feel like paying over $1,000 (or an extra $50 a month in your monthly phone bill) for the latest and the greatest smartphone.

We’ll wrap up our annual smartphone series with a look at the foldable phones and new form factors that have the potential to change the way we work and play. Check back next week and don’t hesitate to leave your thoughts in the comments section below.

It's always important to maintain and manage the tools you use for work. Nowadays, this includes the software your business uses each day. Let's go over some tips for doing so properly.

Avoid Shadow IT

Without being provided the tools they need to complete their assigned tasks, your employees are likely going to seek out an alternative that allows them to do so. While their initiative might be admirable, the results can be quite regrettable. If software is added to your business' network without your awareness (and certainly without your approval), you have what is known as shadow IT. 

There are a litany of problems that shadow IT can contribute to, so it is best to keep it off your network entirely. The simplest way to do so is to simply ensure your team has all the tools they need to do their jobs, whether that entails a single software title or a full suite of business applications.

Carefully Manage Your Subscriptions 

Today, it's becoming rare to find business software that isn't offered as a subscription service. While this is a good option for long-term use cases, it can create a challenge if a certain software is only needed for a single project but the subscription is never canceled once the need for it has passed. This can quickly become expensive for a business, so we recommend that any organization using any subscription-based software titles regularly carries out an internal audit to weed out ones that are no longer needed.

Patch and Update Your Software

As threats are developed and mistakes are discovered in software, software developers will release updates and patches to resolve these deficits. This, however, is often where their responsibility ends—it is up to the user to actually apply these fixes, at the risk of opening up the business to a security threat.

This is another reason that many businesses now utilize Software-as-a-Service subscriptions. SaaS gives businesses the option to embrace a more cost-effective means of doing business. With the scalability that SaaS brings, a business can more precisely shape their subscriptions to fit their actual needs with the capability to change their preferences on the fly.

A good add-on to consider along with SaaS is a software management platform. With one, you can get a bird's eye view of your infrastructure and see what applications are actively being used.

Whatever your software needs may be, we can help you find the SaaS option that fits them. Find out more by calling (516) 403-9001 today.

Healthcare is one industry that consistently operates under an immense amount of pressure, and as such, professionals in the industry are always trying to find new and innovative ways to make things more manageable. The latest technology to aid in this trend is artificial intelligence, or AI, and it has proven to be a considerable asset for the industry. Here are some ways that AI has changed the way healthcare manages particularly stressful situations for the better.

AI Can Efficiently Analyze Vast Troves of Data

No matter how often (or not) you go to the doctor, chances are that your provider only has a fragmented version of your health records, the reason being that it relies on you manually updating them every time you go in for a checkup. Unfortunately, this lack of information can mean that your doctors don’t get the birds-eye view they need to provide the best care possible. AI makes sifting through data like this much easier and more practical, and machine-based predictions can catch things that the human eye might miss. AI could be used to predict health issues before they even appear, meaning that preventative care can be administered promptly (much like addressing issues on your IT network before they become major problems). 

AI Can Make New Medicines, Cheaper

When you consider the amount of time and research that goes into crafting effective medicines, you start to realize that there is a reason why it’s not cheap. However, through the same technology that allows automated self-driving cars, databases of molecular structures can be considered and tested through simulations. With this technology, time spent on research and development can be significantly reduced, as evidenced by the 2015 ebola virus outbreak, where analysis and treatment were developed far more quickly thanks to it. AI can also be used to study existing medicines or find new ways for them to be used. If new use cases for existing drugs can be identified, companies can save money and make their offerings more diverse.

AI Can Make Healthcare More Secure

Healthcare providers are responsible for storing and securing a lot of sensitive or personally identifiable information, as well as financial data. Considering that many patients’ lives depend on this data, it becomes incredibly important to keep it all secure, especially with the rise of cybercrime. It might be possible for humans to prevent some of these threats from coming to fruition, but it’s not possible for them to prevent all of them. AI might be able to aid them, though, by powering automated security solutions designed to keep records safe from malicious activity. After all, many threats are using AI themselves, so why not turn the tables on the attackers?

AI Can (Potentially) Help Eliminate Bias

There is an inherent bias in the healthcare industry with factors like race, gender, and ethnicity playing a part in how accessible healthcare is to some. This bias has seeped into research. AI programs can help to eliminate some of this bias, as it is separate from human deliberation and can remain impartial throughout the entire process. AI can effectively identify the objective truth and prevent factors like these from influencing research or access in healthcare.

What are your thoughts on using AI in this way, or in other practical parts of everyday life? Let us know in the comments.

Collaboration is important for many businesses and it is something that takes some time to master. In fact, a lot of businesses that do pretty well struggle when it comes to getting their project teams and operational staff to work together. Today, we thought we would take a look at technologies and strategies that will not only help collaboration, but can promise rises in productivity as well. 

Voice over Internet Protocol

It’s no secret that the telephone system is one of any business’ most crucial tools. What may be a secret, however, is that you don’t have to pay an arm and a leg to get the comprehensive business telephone system you need. Most businesses that still use telephone services through a telephone company are missing out on an opportunity to significantly cut their communications costs while also gaining access to some of the very best collaborative tools a business can have. 

VoIP is a platform that uses your business’ Internet connection to fuel its telephone system. Not only does it provide the crystal-clear communication that customers and employees demand, it also provides options that no RJ11 cable can deliver. Services like video conferencing, text messaging, and mobile phone access make VoIP a much more valuable product than your typical business telephone service through the telephone company. With hundreds of additional features available, you can pick and choose the communications platform that is right for your needs and budget. 

Cloud-Hosted Collaboration Tools

One of the positive elements that has come out of the COVID-19 pandemic is that since so many people worked (or are continuing to work) remotely that many businesses had to find a way to get their newly-remote employees the tools and resources they need(ed) to have a chance of success. A lot of businesses had moved some of their information systems to the cloud previously, of course, but the growth of cloud-hosted management software nearly tripled from March 2020 to today. 

There are several platforms that work for businesses. Some choose to go with services that allow for one-button video conferencing, while others lean heavily on the message board and instant messaging capabilities. Some just provide collaborative access inside working documents. Regardless of what platform a business uses, however, it should be noted that it is all in a concerted effort to build a collaborative workforce in a time when a lot of their human resources need remote access.

Today, a business can get about any type of computing they need in a cloud-hosted platform from some of the top business software developers on the market. Google, Amazon Web Services, Microsoft Azure, and others can be used to the benefit of just about any business that is looking to expand their computing capabilities to the cloud to adapt to an increasingly-remote workforce.

Move Support Off Production Workers

For many businesses, the same people that create products and services are forced into support roles due to budget constraints. If you want your team to be on point and working collaboratively, having to juggle support issues could be negatively affecting their productivity. There are several ways that you can move support off of your employees. They include:

• A rotating support schedule - Instead of having support be a major distraction for your whole staff, consider assigning one or two workers to handle support calls and requests on a rotating schedule. Not only does this provide fairness, it also ensures that your product and service support is covered as it is a crucial part of your offering. 
• Hire new workers for support - If you have extra capital, hiring a support staff is one of the most effective ways to get returns out of a department that doesn’t bring in much in the way of revenue. 
• Use technology - Nowadays there are artificially-intelligent platforms that can be used to handle organizational support queries effectively and keeps the amount of human resources involved with support to a minimum. 

Collaboration is going to continue to be a key for a lot of businesses as purse strings tighten in the near future. Getting your team to work together improves your products, services, and your customers’ experience. If you would like to talk to one of our knowledgeable IT consultants about how to integrate the right technology to get your team working together more effectively, give us a call today at (516) 403-9001.   

In modern businesses, automation can be implemented in a lot of ways, but for small businesses, it may be more difficult to find ways to incorporate time-saving automation. In this week’s blog we’ve decided to point out a few ways even the smallest business can use automation to their advantage and give their employees the freedom to focus on revenue creating processes. 

Use a CRM

The efficiency of creating and sustaining leads can be troublesome for any business, but by utilizing the automated tools presented by a Customer Relationship Management (CRM) system your business can improve your sales and marketing efforts quickly by automating some of the minutiae that comes with those efforts. By using a CRM you can improve customer satisfaction and completely manage your sales process. Most CRMs have the capability to handle the process of getting your business the right customers for the right products/services and then building that relationship without having to spend a lot of time and effort to do so. 

Social Media Management

Social media is likely a big part of your business’ ability to attract new customers and interact with your current clientele. By using automated tools to schedule out your social media efforts, you can not only engage more people over more platforms, you can stay organized. Getting your message out over social media can be a fairly easy and repeatable process, a perfect environment for automation to help your business’ efforts in that arena.

Customer Support

The biggest problem for small businesses is typically that the amount of resources they can spend on support is lacking due to budgetary constraints. If the people that are responsible for the production of a business’ products/services are also given the responsibility of being the support system of those products/services, it can significantly reduce the advancement of those products/services. Today, there are many automated tools outfitted with artificial intelligence that can effectively handle a lion’s share of the customer support. Specifically, chatbots are a tool that can allow you to handle a series of customer problems without the need for workers constantly being available to provide support.

Meeting Scheduling

Having to constantly schedule meetings can be a time-intensive task as people have variable schedules that don’t always line up. This typically means meetings are held without people or serially rescheduled, reducing productivity and grinding workflows to a halt. Automating the scheduling of meetings and appointments normalizes scheduling and avoids conflicts while bringing enhanced efficiency to your business. 

Procurement

With supply chains a mess, it can often be hard to get the components or products you need quickly. Today, businesses can use inventory management applications to automate the ordering of certain goods to ensure that goods are there when your business needs them. This can be something as simple as paper goods, but can also work on mission critical components as well. 

Automation is giving small businesses the ability to compete with larger businesses in their markets through end-to-end advanced efficiency. If you would like to talk to one of our IT specialists about the integration of tools that allow you to save time and money, give us a call at (516) 403-9001 today. 

The holidays are some of the best times for technology lovers. Not only do manufacturers deliver the coolest tech for the busiest retail time of the year, there is a good chance that you may be gifted some of it. This week, we thought we would take a look at three popular gadgets that are flying off the shelves this holiday season. 

Wireless Earphones

Headphones have been a popular gift for decades. Today’s technology allows users to get unparalleled sound quality without the messy cords that have been tethering users to devices for years. The wireless headphone market is now split into two main categories: earphones and earbuds. When looking for the right set of wireless headphones for the person on your shopping list you should consider the following features:

• Bluetooth 5.0 compatibility - Newer versions of Bluetooth—which is how the wireless headphones connect to a device—remove the latency found in earlier versions allowing for optimal sound sync with streaming video.
• aptX or SBC (or AAC) - When shopping for wireless headphones you need to understand bitrates. SBC (and Apple’s proprietary AAC) typically function at around 192 Kbps which offers significantly worse sound quality than aptX (352 Kbps) or aptX HD (576 Kbps). Higher bitrates tend to sound better to people who are picky about their music.
• Noise cancelling -  ANC (active noise cancellation) is exactly what it sounds like, you hear less or none of the noise around you with these devices on.
• Battery life - For wireless headphones, battery life and chargeability are major considerations. Over the ear wireless headphones typically need to be plugged into a wall charger for some length of time while most wireless earbuds offer a charging case that makes these devices much more practical. 

Some of the most popular wireless headphones you can find this holiday season include:

Earbuds

• Apple Airpods Pro
• Bose QuietComfort 
• Sony WF-1000XM4
• Jabra Elite 85t

Over the Ear Headphones

• Apple Airpods Max
• Bose Noise Cancelling Headphones 700
• Sony WH-1000XM4
• Microsoft Surface Headphones 2

Autonomous Vacuum Cleaner

For years, robotic vacuums were a bit too pricey for the average person to give them as a gift, and if you purchase the top tier robot-vacuum now you are still looking at over $1,000. However, prices have fallen enough now for it to be a very popular gadget for people to give to one another. 

There are a few things you need to consider before purchasing a robot vacuum. First, you need to ensure that the situation of the floor that is going to be cleaned is right for the vacuum cleaner. How much floor do you have to clean? Are there changes in flooring (hardwood-to-carpet)? If so, how high is the carpet? Are there pets in the house? Answering these simple questions will help you find the right device. 

Here are some of the features today’s robotic vacuum cleaners have:

• Charging dock - All robot vacuum cleaners will have some sort of charging dock. Some docks are smaller and therefore easier to conceal.
• Mapping technology - More expensive models will use lasers, while cheaper models will routinely bump off things.
• Vacuuming prowess - This is a huge consideration as cheaper models will have a tendency to get caught up or need to be dumped very often. Higher-end machines will have an auto-bin feature that will empty itself in the dock before going back out.
• Smart or not - Some models offer Wi-Fi connectivity and application support. This allows users a lot of features they won’t find in less-expensive versions of the device.

Some of the most popular autonomous vacuums this year are:

• iRobot Roomba s9+
• Shark IQ Robot Self-Empty XL RV1001AE
• Eufy RoboVac 15c

Video Calling Devices

In what seems to many of us like science fiction, we can all now communicate with video chat on many of our computing devices. As a result, some of the largest tech companies in existence have developed devices used distinctly for this purpose. This is great for the elderly members of your family (or the people who aren’t tech-savvy) that may not have a smartphone or would just like a larger screen to video chat with.

As mentioned earlier, most of the devices that are built for this are made available by the largest and most respected technology companies in the world: Amazon, Google, and Facebook. Some of the features you should consider when shopping for a video chat device include:

• Large screen for clarity
• Integrated camera and speakers
• Smart device control center

The main options available this holiday season are:

• Facebook Portal - The portal devices are gaining ground since they offer Amazon’s Alexa built into the device profile. There are currently two offerings available: the 10” Portal Go and the 14” Portal+. 
• Amazon Echo Show - Obviously, the versions of the Echo Show have Alexa built-in. There are currently three versions of the Echo Show: a five-inch, an eight-inch, and a 10-inch.
• Google Nest Hub Max - Google’s largest version is a 10-inch screen with an integrated camera and speakers. It is fueled by Google Home, Google’s smart hub platform. 

What do you think? Are there any other technologies you think should be on this list? What tech are you asking Santa for this Christmas? Leave your comments below and enjoy your holiday shopping!

There is so much technology to choose from for your business that it can be overwhelming to pick the right tools for your specific circumstances. There are communication tools, productivity solutions, and even mobile options that can enhance and enrich your clients’ and employees’ experiences with your company. As a business owner, you must do all that you can to keep the future in mind when implementing innovative new technology solutions to fit the needs of your organization.

Today’s blog is all about how these neat technologies can be utilized to build a better future for your business.

Hushme

Hushme looks like it might be a little intimidating, but it’s actually a very useful tool for businesses that depend on phone calls, yet don’t have much space. The device wraps around the user’s head and covers their mouth, kind of like a muzzle, and it has noise-canceling headphones attached to it. The user can talk into it and no one can hear a sound—very useful for preserving privacy in a busy environment.

Epson Paperlab

If your company uses a lot of paper or handles sensitive information, you might find that your shredder is a common destination for destroying documents. Epson has put together a machine that is an all-in-one paper recycler. A business can both destroy sensitive information and recycle it in-house, making for a convenient way to dispose of documents. It works by defiberizing the paper, removing all information and color, then reforms the fibers under pressure back into sheets of paper. The machine then cuts the paper to specification, and voila, you have recycled paper!

XGIMI Projectors

Some offices have a projector that they use to broadcast information, but thanks to a company called XGIMI, these projectors are more innovative and incredible than ever before. These devices can broadcast 4K video, all while fitting in the palm of your hand, and some even have theater-grade sound built into them.

XEBEC Tri-Screen 2

Many people prefer their laptop over the heavy-duty desktop, but there isn’t always room on the screen to get all of your work done. With XEBEC’s Tri-Screen 2, you can add a couple of additional screens to your laptop, which is super helpful for increasing the amount of work you can do. It’s a great way to make your laptop workspace just as productive as your desktop.

These technologies might vary in cost, but they may be worth the investment. What do you think? Would you use any of these solutions? Let us know in the comments, and be sure to subscribe to our blog.

When it comes to procuring technology and working on technology projects, budgeting is a key issue that must be ironed out long before project implementation begins. This process can be troublesome and fraught with all sorts of challenges, but you don’t have to do it alone! We’ve got your back. Here’s a crash course on how you can manage your IT budget for maximum value.

First, we must identify what IT budgeting really is. It’s the process of allocating funds and resources towards your business’ technology, including a roadmap for how to approach the procurement and implementation of new solutions. Depending on the way your current infrastructure is set up, you may have funds allocated toward recurring services, staffing, and other expenses. Businesses tend to work out their IT budgets annually, but some may choose to budget for individual projects as necessary.

You can essentially split your organization’s expenses into two distinct categories: ongoing expenses and project expenses.

Ongoing Expenses

Your ongoing expenses may include those that recur every month or so, such as your staffing and payroll, the operational expenses for any hardware or software your organization uses, and support contracts you have with these companies or service providers. We recommend that you take a comprehensive audit of all your ongoing expenses on a routine basis so that you are not shocked by how much you spend on them, and especially so that you are not throwing away capital on goods or services that are no longer used.

You can think of your ongoing expenses as operational costs.

Project Expenses

Project expenses are the up-front costs you utilize when you are trying to implement a new solution, be it hardware or software. In some cases, you might pay for consulting services as well, especially if technology deployment is not your strongest suit.

It is not a perfect comparison, but you can think of project expenses as capital expenditures.

In general, the more operating expenses you have for your business’ IT resources, the more predictable and manageable your technology expenses will be in the long haul. Remember, capital expenses are those that are large, up-front expenses that are often unexpected. Operational expenses, on the other hand, fit easily into any budget as recurring, monthly expenses. A perfect example of this is working with a managed service provider like MSPNetworks for any and all of your business’ technology needs.

Don’t wait to get started! MSPNetworks can help your business implement an IT budget that allows it to flourish both now and in the future. To learn more, reach out to us at (516) 403-9001.

Most everyone uses the cloud in some capacity, even if it’s not a professional one. Simply put, the value it provides even on a consumer level is astounding, and this is even more so with business applications. The cloud makes it much easier for organizations to manage their resources compared to hosting them in-house, but a problem has surfaced with some companies suffering due to what’s called “cloud sprawl.”

What is Cloud Sprawl?

Cloud sprawl happens when businesses lose awareness of how much they are truly spending on cloud computing costs, leading them to add up and spiral out of control. Maybe you have a project that requires a specific software application, so you sign up for a cloud solution to make it happen. As the project expands and more people are added to the project, more accounts are created. When the project has been completed, these accounts are not canceled immediately, and you don’t find out until a couple months down the road and you’ve paid for multiple accounts for an extended period of time.

It might seem of little consequence, but these kinds of issues can quickly add up and become major problems, especially as the size and scope of projects grow. It’s simply unnecessary and wasteful; all it takes to avoid these kinds of problems is a little foresight and documentation.

To control your business’ cloud expenses, we recommend that you design and map your computing infrastructure, taking into account all of your current and future infrastructure plans, projects, and investments. Once your infrastructure is mapped, you’ll have an easier time adjusting cloud resources according to need.

What is Cloud Complexity?

While the cloud can be cost-effective, the solutions implemented through the cloud are not always Software-as-a-Service friendly. Some applications that are used to store and process sensitive information must be secured in specific ways according to regulations, something which can quickly complicate your efforts to utilize the cloud in this way. It also isn’t helping your cost-cutting goals.

Other times organizations might migrate away from an on-site infrastructure without first taking into account what types of configurations might be required to make the cloud work in the same way. Some companies find that when they migrate data to a cloud-hosted environment, their legacy infrastructures still exist well beyond what they should, something which complicates security, too.

Cloud options are generally unhindered by compatibility and compliance, however. With enough investment, you can select whichever brands and functionalities you would like based on your organization’s needs. That said, these many moving parts must be monitored and observed for the cloud to become a cost-saving machine rather than a greater investment.

What is Cloud Security?

The biggest problem with cloud implementation has always been the limited control that organizations have over the setup and management of the underlying computing infrastructure. While convenient, the single sign-on used by most cloud platforms is cause for concern for many IT professionals who are responsible for securing their organization’s infrastructures.

The fact of the matter is that cloud security is relatively strong and shouldn’t be a bother for businesses using cloud computing. There are certain things you can do to improve the security of these solutions, however. Try the following:

• Backup and recovery - Hackers do attack cloud systems, this much is true, and if something were to happen in your cloud platforms, having a reliable backup and strong data recovery plan in place would take a lot of the heat off.
• Multi-factor authentication - One of the biggest problems with cloud platforms from a security perspective is the single sign-on. Today, all cloud platforms support multi-factor authentication procedures that work to enhance an organization's ability to keep unwanted entities out of cloud platforms. 
• Use encryption - Data is data regardless of where you store it. To protect any data, you will want to use encryption. Encryption restricts access to data and when looking to build secure practices around data, it is one of the best solutions out there.

It’s not an understatement to say that the cloud is a game-changer for businesses. To find out how you can implement the cloud in the most effective way possible, reach out to us at (516) 403-9001.

The COVID-19 pandemic is still in full swing, and while many companies buckled under the pressure put on them to maintain operations, others have managed to adapt through the use of remote technology solutions. Businesses have put into place policies surrounding this remote technology, many of which are both helpful and harmful.

Let’s take a look at some of these policies, as well as what you can do to make the most out of your remote technology.

Team Management Tools > Heavy Management Practices

Look, we understand that you want to make sure that your staff is as productive as possible throughout the workday, and there is something to be said for operational efficiency, but nobody likes working with someone else breathing down their neck. If your employees feel like they are constantly being monitored, they may start to feel stressed or, even worse, violated. If employees are not happy with the way that your organization utilizes remote monitoring tools, they might decide to try their luck elsewhere—and when there are more remote jobs now than ever before, trust us when we say that they won’t have a problem finding work that is more accommodating to their preferred management style.

Instead of monitoring everything that your employees are doing, you can use a project management platform to help keep each other accountable for the tasks that must be completed. You can see at a glance who is doing what, and when they are not meeting expectations, you can have a conversation about what the problem is and what can be done to resolve it.

Remote Work Communication Tools Are Still Great for In-House Work

Those remote communication tools you implemented for when your employees are out of the office, like your unified communications platform, are still incredible for when your employees return to the office. Just because it is designed for teams to collaborate in real time without being physically present does not mean that they are not just as effective, or even perfectly fine alternatives, for when they are.

Imagine being able to hold a meeting without the need to corral your entire workforce into the conference room, or the ability to swiftly get in touch with someone through the use of an instant message. There is considerable value in a communications platform like Slack, Zoom, or Microsoft Teams, even for in-house workforces. These are particularly valuable if you plan to continue remote operations post-pandemic in at least some capacity, a la a hybrid model.

Zero-Trust Policies Create More Comprehensive Security

The remote office made it abundantly clear that security should become an absolute priority, and with so many devices accessing company data at any given time, it becomes critical that employers know who is accessing data and why. This is where the zero-trust policy comes into play.

A zero-trust security policy means that each individual device accessing data must be verified and confirmed with the organization before being allowed to access that data. You can see how this is helpful not just for remote operations, but for in-house as well. It never hurts to have an abundance of caution, especially in today’s age of ransomware and other dangerous threats.

MSPNetworks can help your business with any aspect of its remote or hybrid workplace setup, from technology procurement to monitoring and maintenance of that technology. To learn more about how we can help your organization not just survive during these difficult times, but thrive, reach out to us at (516) 403-9001.

There’s no denying that the smartphone has completely changed the way in which we live. Today’s world is much more connected—for better or worse—and the majority of content is viewed using a smartphone. Let’s take a look at three of the very best smartphones available in the early stages of 2022.

Google Pixel 6 Pro

Google re-enters the conversation in 2021 with the Pixel 6 Pro. Google has always produced solid phones, but the Pixel 6 Pro is it’s first real “flagship” phone for a couple of years. This time around the latest Pixel flagship features a 6.7-inch LTPO AMOLED display situated on a polished aluminum body, and these features are just the beginning for the Pixel 6 Pro. 

This iteration of Google’s flagship also runs on an all-new processor. The Tensor chip, a collaboration between Google and Samsung made specifically for the Pixel series phones represents a shift; trying to build a device-specific melding of software and hardware much in the way that Apple operates. With this Tensor chip, software and hardware optimization makes the stock Android 12 experience a marvel. 

Pixel phones have been known for being some of the best for content creators, with great cameras and software optimization that can take your pictures and videos to the next level. The Pixel 6 pro doesn’t disappoint here. It features three main cameras on an innovative shelf: a 50 MP wide angle lens with optical image stabilization (OIS), a 48 MP telephoto lens with OIS, and a fixed 12 MP ultrawide angle lens. 

The 5,003 mAh battery is rated at 84 hours and comes with an under-display fingerprint sensor, and features 23W fast-charging. Available in Cloudy White, Sorta Sunny, and Stormy Black, the Google Pixel 6 Pro is available for $899 at the Google store and most wireless carriers.

Google Pixel 6 Pro
Body: Aluminum frame, Gorilla Glass Victus front and back
Display: 6.71-inch LTPO AMOLED; 1440 x 3120 (~512 ppi); 120 Hz
OS: Android 12
Chipset: Google Tensor
Memory: 12 GB RAM; 128, 256, 512 GB of onboard storage
Expandable Memory: None
Cameras: Rear - 50 MP 25mm; 48MP 104mm telephoto with 4x optical zoom; 12 MP 17mm. Front - 11.1 MP 20mm 
Sounds: Stereo speakers, no headphone jack
Battery (battery endurance rating): 5,003 mAh (84 hours)
Security: In-display fingerprint sensor
Miscellaneous: IP68 water and dust resistant
Other versions: Google Pixel 6

Apple iPhone 13 Pro Max

Apple is back with another version of their popular iPhone, and to many users, it is the best one yet. Apple’s iPhone 13 Pro Max is the tippy top of the line Apple phone. Built on a stainless steel frame with Gorilla Glass front and back, the build quality of the newest flagship iPhone doesn’t disappoint. The 1284 x 2778 resolution, 6.7-inch Super Retina XDR OLED display is the best found on any Apple product.

The iPhone 13 Pro Max runs iOS 15.2 on Apple's proprietary a15 Bionic chipset. With only six gigs of RAM, it has much less than many of the other top-rated phones, but Apple is always known for accelerated software optimization to get more out of less. 

The 13 Pro Max features three rear-facing cameras, including a 12MP wide angle lens with sensor-shift (a technology used in many high-end cameras that stabilizes the sensor rather than the lens), a 12 MP 77 telephoto lens with traditional OIS, and a 12 MP ultra wide angle lens. With the addition of sensor-shift technology and the software optimization through iOS 15.2, the 13 Pro Max is probably the best commercial phone for content creation available today.

Another place you see optimization is with the battery. Despite the 13 Pro Max having an average 4,352 mAh battery, it excels in keeping the device running for a long time. The 121 hour endurance rating of the device testifies to that. The 13 Pro Max also amps up their charging capabilities now supporting 27W fast-charging. The device eschews a fingerprint reader for Apple’s Face ID software for security, but does feature IP68 protection against dust and water. 

Available in Graphite, Gold, SIlver, and Sierra Blue, the iPhone 13 Pro Max is available for $1,099 from the Apple store and most wireless carriers.

iPhone 13 Pro Max
Body: Stainless Steel frame, Gorilla Glass front and back
Display: 6.7-inch Super Retina XDR OLED; 1284 x 2778 (~458 ppi); 120 Hz
OS: iOS 15.2
Chipset: A15 Bionic
Memory: 6 GB RAM; 128, 256, 512 GB, 1 TB of onboard storage
Expandable Memory: None
Cameras: Rear - 12 MP 26 mm; 12 MP 77mm telephoto with 3x optical zoom; 12 MP 13mm; Front - 12 MP 23 mm
Sounds: Stereo speakers, no headphone jack
Battery (battery endurance rating): 4,352 mAh (121 hours)
Security: Face ID
Miscellaneous: IP68 water dust resistant
Other versions: iPhone 13, iPhone 13 Pro, iPhone 13 mini

Samsung Galaxy s21 Ultra

If you were to look back over the past decade in smartphones, you’d have to admit that Samsung has produced some of the very best devices available during that time (if you look past the exploding Galaxy Note 7 from a few years ago). Samsung has always been known for having industry-best specs and the Galaxy s21 Ultra is no different. Let’s start with the display:

The Galaxy s21 Ultra has a 6.8-inch Dynamic AMOLED 2X display with a 1,440 x 3,200 resolution. Built on an aluminum frame, the s21 Ultra features Gorilla Glass Victus front and back. As if these weren’t impressive enough, the device runs on the Qualcomm Snapdragon 888 chip and comes with 12 GB or 16 GB of RAM depending on the model. The device is fueled by Android 11 with Samsung’s One UI 3.1. Rumor has it that Samsung’s newest UI, One UI 4.0, that will run on Android 12 will be available soon.

The camera setup on the Galaxy s21 Ultra is as impressive as the rest of its hardware. It features four different camera experiences: a 108 MP wide angle lens with OIS, a 10 MP telephoto lens with 10x optical zoom with OIS, another 10 MP telephoto lens with 3x optical zoom and OIS, and a 12 MP ultrawide lens. The front-facing camera is a whopping 40 MP. 

For security it comes with an in-display fingerprint sensor. A large 5,000 mAH battery clocks an endurance rating of 114 hours and features 25W fast-charging to boot. The s21 Ultra is IP68 water and dust resistant and comes with s-pen capabilities for the first time. Available in a number of matte finishes: Phantom Black, Phantom Silver, Phantom Titanium, Phantom Navy, and Phantom Brown, the Galaxy s21 Ultra starts at $1199.99 and can be purchased from Samsung or at one of the major carriers. 

Samsung Galaxy s21 Ultra 5G
Body:  Aluminum frame, Gorilla Glass Victus front and back
Display: 6.9-inch Dynamic AMOLED 2X; 1440 x 3200 (~515 ppi); 120 Hz
OS: Android 11; One UI 3.1
Chipset: Qualcomm Snapdragon 888
Memory: 12 or 16 GB of RAM; 256 or 512 GB of storage
Expandable Memory: No
Cameras: Rear - 108 MP 24mm; 10 MP 240mm periscope telephoto; 10 MP 72mm telephoto; 12 MP 13mm; Front - 40 MP 26mm
Sounds: Stereo speakers
Battery (battery endurance rating): 5,000 mAh (114 hours)
Security: In-display fingerprint sensor
Miscellaneous: IP68 water and dust resistant; s-pen compatible
Other versions: Samsung Galaxy s21, Samsung Galaxy s21+, Samsung Galaxy FE

These three smartphones will be dominating the U.S. smartphone market until 2022’s devices are launched later this year. There are some other options that are on the market today that compare to these three devices. The OnePlus 9 Pro, Xiaomi Mi 11 Ultra, and Sony’s Xperia PRO-I are all strong contenders for best phone of the year. 

 Check back next week when we look at some of the best value smartphones on the market right now.